Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to protecting them with the utmost care.

Trygg Bitrow collects and stores data necessary for your trading activities. How we collect and manage this information is detailed in our Privacy Policy below.

Our approach is built on the following core principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you fully understand how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and established procedures for all data handling on this website. Our policy outlines the specific methods we use, giving you transparent and concrete information about data usage. You remain in full control.

We'll always keep you informed promptly whenever you need to be. Transparency is fundamental to how we operate.

Our experienced team is always available to answer your questions about any aspect of our services and our legal obligations in Sweden. Please reach out to us at: info@trygg-bitrow.com

• We do not use your personal data for any purpose other than what is described in our Privacy Policy.

We may process your personal data for several purposes, including ensuring Trygg Bitrow services function properly, connecting trader-members with third-party trading platforms, maintaining and improving our website features, protecting our legal rights, and meeting regulatory obligations. We also process data as necessary to deliver administrative and business functions related to the services we provide to you.

To enhance our services and better align them with your preferences and needs, Trygg Bitrow collects and uses personal data.

• To protect your personal data and safeguard your rights, you'll need access to essential tools and security features.

You can contact us at any time to access, modify, or delete your personal data. We also support requests to transfer your data to you or a designated third party. We're committed to helping you exercise your rights to privacy and data control.

• Safeguard your personal information:

Our security systems meet the highest banking standards. While we cannot guarantee absolute security, we are committed to continuously upgrading our systems and strengthening our protective measures to maintain the best possible protection for your account.

We maintain comprehensive privacy policies and employ industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all identifiable natural persons. This includes anyone who can be identified or has been identified through data you've shared with us or that we can access and combine.

Data processing, as outlined in our Privacy Policy, encompasses the storage, management, and organisation of your personal information.

We do not collect information about individuals under the age of 18, nor do we allow them to use our platform. If we discover any user or information related to someone under 18, it will be deleted immediately.

2. What personal data do we collect and store?

When you register with us, we collect the necessary personal information to enable you to use our services. We may also ask you to provide personal data to verify account ownership when needed. To continuously improve and maintain the highest quality of our services, we gather and analyse data about how you use our platform, as well as information from our third-party partners.

3. You are under no obligation to share your personal data with the company.

While providing your information is entirely voluntary, choosing not to do so may limit our ability to deliver certain services and could restrict your access to the platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We don't collect personally identifiable information. However, we do collect data related to your account activity, IP address, and access timestamps. To maintain security, provide support, and ensure optimal performance, we retain system crash reports, browser details, and information about the device you use to access your account. We also record your account's language preference.

Regarding personal data collection, we only accept and retain information that you explicitly agree to share with us when connecting to a third-party trading platform through our service.

The personal information you've shared with third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All processing is conducted in accordance with applicable laws in Sweden.

The company can only handle, process, and transmit your data in accordance with applicable laws in Sweden. The legal grounds for doing so are outlined below:

• By submitting your information to the company, you consent to the storage and processing of your personal data. This includes permission for us to transfer your data to the appropriate third-party trading platform as needed. You acknowledge that your personal data will be processed for one or more specified purposes.
• To enhance our services, establish or defend legal claims, and pursue legitimate business interests, among other purposes, the company may need to store and process your personal data.
• To comply with legal requirements, we process your data as necessary.

If you'd like to learn more about our data processing practices, please feel free to contact us by email.

Below you'll find a detailed overview of how we use your personal data and the legal basis for each use.

6. Transfer of Personal Data to Third Parties

To improve our services and conduct user analytics, Trygg Bitrow may share anonymised personal data with trusted third-party service providers for data storage, processing, and surveys.

When you request it, we'll share your personal data with third-party services, including digital trading platforms. Their use of your information will be governed by their respective privacy policies.

To enhance our services and improve your experience, we may share your personal information with our affiliates and partner companies.

We may disclose your data to relevant legal and regulatory authorities when required by law or to protect the rights and assets of our company, our partners, and other third parties.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legally appropriate manner. This also applies in cases of company mergers, restructuring, consolidation, or bankruptcy proceedings, in accordance with applicable law.

7. Cookies and Third-Party Services

We use cookies and similar technologies for site analytics and advertising purposes, in accordance with applicable regulations and industry standards.

Cookies are small code files stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This helps us tailor our service offerings to better suit your needs. We also use cookies for site analytics and statistics to inform our strategic planning.

The website uses two main types of cookies. Session cookies are stored temporarily during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These allow the site to recognize you as a returning visitor and improve your overall experience on the site.

Types of cookies:

Cookies are used as needed, in accordance with their intended purpose.

Cookies have been blocked or deleted

To delete or block cookies, adjust your browser settings using the links below for step-by-step instructions with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionality on the site from working properly.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to fulfil the purposes described in this policy. Storage may be extended in accordance with applicable laws, regulations, and our company policies.

Your personal data may be shared with third-party trading platforms at your request for an initial period of 12 months. After this period expires, your data will continue to be shared for a further 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary.

9. Transfer of Personal Data to Third Countries and International Organizations

When necessary to provide our services or ensure security, your personal data may be transferred to countries outside Sweden and to international organisations. We implement the highest security standards to protect your information and guarantee you have access to legal protections and remedies in all circumstances.

Within the EEA (European Economic Area), all residents benefit from comprehensive data protection and privacy safeguards.

• All data transfers take place within the EU's legal framework and jurisdiction, in accordance with the data protection standards outlined in Article 45(3) of Regulation (EU) 2016/679 (GDPR).
• All transfers of data between public entities and authorities take place in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, as governed by Article 46(2)(c) of the GDPR, establish the conditions under which data transfers take place. You can review the full clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we use to protect your personal data during transfers to third countries, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected through industry-leading technical and organisational measures that follow best-practice standards. These procedures effectively safeguard your information against unauthorised access, accidental loss, and unintended alterations.

While we implement comprehensive data protection measures in accordance with applicable law, we cannot guarantee absolute error-free protection of your personal data in all circumstances. We therefore cannot be held responsible for any unauthorised disclosure or damage to your personal data, including indirect or consequential loss. This applies to events beyond our control, such as transmission errors, unauthorised third-party access, or similar incidents.

If we receive legally binding requests from regulatory or legal authorities, we may be required to share your personal data with them. Once your data is disclosed pursuant to such legal obligations, we have no control over how these authorities handle, store, or protect that information.

While data transmitted over the internet, including personal information, may be intercepted, the Company cannot guarantee absolute security for any information sent online.

11. Third-party website links

This website contains links to third-party applications and websites that are not affiliated with or controlled by our company. Please be aware that our privacy policy does not apply to these external services. They operate under their own data collection and processing procedures, and we are not responsible for their practices. Please use these links at your own discretion.

Always review the privacy policy of any company or service before sharing personal data on their website. Make sure their data collection, usage, and processing practices align with your preferences and priorities. Share any personal information directly with the service provider only.

12. Policy Amendments

We reserve the right to update or modify our privacy policy at any time. Any changes will be communicated through our website and other relevant channels. The updated policy will be posted on the website and become effective immediately upon publication, unless otherwise specified.

13. Your Personal Data Rights

You retain full control and authority over your personal data, including the ability to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, EEA residents will find relevant information tailored to them.

Your personal data is protected by the rights outlined herein. You can exercise these rights at any time by contacting us at the address provided below.

Accessing Your Rights

If the personal data you've provided to us is accurate, you can access it at any time. All personal data we process is accessible to us and can be verified.

You can request your personal data at any time for verification purposes, and we'll provide it to you in electronic format. Should you request additional copies of your processed data beyond the first one, a reasonable administrative fee may apply.

The company respects legal rights and its privacy policy, ensuring that no individual's rights are compromised. We reserve the right to restrict or deny access to personal data if doing so protects the rights and freedoms of others.

Right to Correct Errors

Any errors or omissions in your personal data can be corrected by you or by the Company to ensure it's processed accurately.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in violation of applicable law. 2) If you request removal and the Company has no legal obligation to retain the data. 3) If you withdraw your consent to data processing by us, even where processing is lawful and serves our legitimate interests or those of a third party. 4) If we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by EU law or the laws of any member state. Similarly, deletion rights do not apply when data is necessary to exercise or defend against legal claims.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

When you request that your personal data usage be restricted, it will be deleted unless one of the following applies: 1) where EU or Member State law prevents deletion; 2) with your consent, if retention is necessary for defending or exercising legal claims; 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, provided you consented to its collection and that it is processed by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided it is technically feasible. This does not affect your right to have your data deleted. However, we cannot fulfil this request if it would compromise the rights or freedoms of another individual.

Right to challenge data processing

Even though the Company has the right to pursue its legitimate interests—or those of a third-party service provider—you have the right to object to the processing of your data and request that it stops. However, this right does not apply if there is a compelling legal reason to continue processing, such as defending against legal claims or exercising legal rights. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

You have the right to withdraw your consent to our processing of your personal data at any time with immediate effect, where applicable. Please note that this withdrawal does not affect any processing that occurred before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your country. European Union Member States have designated these authorities to handle such matters.

Section 13 outlines the circumstances in which your personal data rights may be limited by legislation in the European Union or its Member States.

When you submit a request to access your personal data and how it is processed, we will provide you with the information you've requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the complexity of your request. If an extension is necessary, we will notify you within one month of receiving your request.

We'll send the requested information to you electronically at no cost, unless prohibited by law or the terms outlined in Section 13. We reserve the right to charge a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable grounds to verify the requester's identity, in accordance with data protection and security requirements.